skip to Main Content




Listen Now

We’re here to help

> Health & Medical Law > Medical Negligence

Medical Negligence Claims

What amounts to a medical negligence claim in a health setting?

Medical negligence claims are available to one who sustains an injury when the standard of care provided falls below an acceptable standard.

Examples include:

  • failing to conduct surgery with appropriate care and skill
  • misdiagnosis
  • failing to diagnose in a timely manner 
  • prescribing the wrong type or dose of a drug
  • providing unsuitable or inadequate post-operative care
  • incorrectly reporting on test results.

How to prove a medical negligence claim?

To sustain a medical negligence claim involves proving the following:

  1. that a duty of care was owed by the health professional – this is not generally controversial as the doctor-patient relationship is a well-established category of relationships in which a duty of care has long been recognised to exist.
  2. that the duty of care has been breached – this requires expert evidence that the health professional did not act with the reasonable skill and care expected of a professional of their standing.
  3. that the breach of duty of care has caused or contributed materially to harm or damage

What types of damage or injury can be compensated?

Damages – or compensation – is payable for such things as pain and suffering, provision of care and support in activities of daily living., loss of income in the past and the future and medical expenses.

Are there time limits for making a medical negligence claim?

Generally, a medical negligence claim needs to be commenced within three years of the date of injury. There are exceptions to this general rule. 

Are all claims worth litigating?

No. Smaller claims are generally not worth litigating.


A person claiming negligence needs to be able to demonstrate that their pain and suffering is more than 15% of a most extreme case to get any damages for pain and suffering.


Catherine Henry Lawyers can advise you further on this aspect of your claim at the outset to aid you in the decision as to whether to pursue a claim for medical negligence.

Is compensation ever difficult to recover?

Yes. There are circumstances where compensation is not forthcoming despite a successful claim – for example, the doctor’s indemnity insurer has exercised its discretion not to fund the claim.

These instances may include:

  • where the doctor had an inappropriate relationship with the patient
  • when a doctor dies before the action is finalised
  • if a doctor has been declared bankrupt

In such cases, unless the doctor personally has sufficient assets, you may not recover the money you are owed.

Are there other ways I can complain about the service I received from a healthcare professional?

Yes. You may make a complaint to the Health Care Complaints Commission (HCCC) or a regulatory body established to investigate complaints against particular groups of health professionals.

It is also possible to make a complaint or notification to the Australian Health Practitioner Regulation Authority (AHPRA) about the conduct or performance of a health practitioner or concerning the health of a student health practitioner. More information on the complaints process via AHPRA can be obtained on their website at: www.ahpra.gov.au.

Lack of informed consent is particularly common in claims arising out of negligent surgery.


We're here to help you.

Make an enquiry to find out where you stand.

If you have questions, would like some more information about us or our services or simply want to speak to someone, make an enquiry and a member of our Health & Medical Law team will be in touch with you shortly. 

> what our clients say

“I thank you and your firm for the great work you did on my behalf. I am very satisfied with the results and am now looking forward to getting on with my life...

... thanks for your support and belief in my case and me.”

Medical Negligence Claim Resources

Back To Top

Stay Informed

Would you like to hear from us with the legal issues and news that matters most to you?

Subscribing to Catherine Henry Lawyers monthly e-newsletter will provide you with access to expert articles, client stories, information resources, downloadable content and relevant updates on law changes that affect you and your loved ones.