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Health Complaints Procedures

In NSW, serious complaints about registered health practitioners can be prosecuted by the Health Care Complaints Commission (HCCC) in two…

Surrogacy

Surrogacy refers to an arrangement made under which a woman (birth mother or surrogate) carries and delivers a baby for…

Complaints about Dentists in NSW

The chances are that most registered dentists and dental practitioners will be the subject of a notification (complaint) at some point…

Regulation Of Chiropractors

Complaints about Chiropractors in NSW

Formal Complaints NSW has a co-regulatory framework, which essentially means that complaints and notifications about the conduct, performance or health…

Doctor Patient Boundaries

Breaching Professional Boundaries

Information sheet– Professional Boundaries The underlying basis of all therapeutic relationships is that the welfare of the patient is paramount…

Healthcare Needs Of Prisoners

Health Care Needs of Prisoners

The health care needs of prisoners differ to those of the general population. Access to appropriate medical treatment is often…

Informed Consent

Informed Consent

In the eyes of the law, a person cannot consent to treatment unless they have been adequately informed about the…

How To Respond To Complaints

How to respond to complaints

The knee-jerk reaction to complaints is often to view them as negative and respond accordingly. However, given that 1.4% of…

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