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Accessing disability payouts through your Super or Life Insurance during COVID-19

Posted on 3rd September 2021
Catherine Henry Lawyers
Catherine Henry Lawyers

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Accessing disability payouts through your Super or Life Insurance during COVID-19

If you lose your job, including being made redundant, during the COVID-19 pandemic – and can’t return to work because of disability – your Super fund or Life Insurance Policy may be the key to getting some financial support.

What is Disability insurance and how do I know if I have it?

Disability insurance includes TPD Total and Permanent Disability and PPD Partial and Permanent Disability. The insurance provides people with a safety net if they cannot work due to medical reasons. TPD and PPD insurance is an included feature or benefit in most people’s Superannuation funds.

Many people do not realise that medical reasons or disability can include chronic illnesses such as

  • Alzheimer’s
  • Arthritis
  • Cancer
  • Crohn’s disease
  • Cystic fibrosis
  • Dementia
  • Diabetes
  • Epilepsy
  • Mental health conditions
  • Multiple sclerosis
  • Parkinson’s disease

There are many examples of people not realising their Super fund, or Life Insurance Policy, includes TPD or PPD insurance cover. And, unfortunately, examples of Super funds, and their insurers, not proactively telling their clients they are entitled to make a claim.

Some insurers tell people with chronic illnesses that they are not eligible for cover. But if your condition didn’t affect your ability to work when you first opened your Super account, you may well be able to make a claim.

Get advice early, before dipping into your Super

Your disability insurance cover can end if you stop contributing to your Super or it becomes inactive for other reasons.

Cover also stops if you drain your Super account. Many Australians have been accessing their Super through the Government’s COVID-19 early access program. Look at accessing TPD or PPD insurance to help you manage your financial issues and healthcare costs before drawing down on your Super.

How we can help with Disability insurance claims

It is best to seek legal advice as soon as you are diagnosed with a disability or chronic illness or stop work – whichever happens first.

Our lawyers know how to read the fine print in insurance policies to help you get the maximum entitlements available to you. Some funds and insurers rely on exclusion or eligibility clauses to start with “no”. Even if you have started the process, we can help you challenge the insurer’s decision.

You may have the potential to make multiple claims if you are a member of various funds each carrying insurance cover.

We act on a no-win, no-fee basis for these cases. So, you don’t pay us until the end of the case, when you get your money. If you are entitled to make a claim, it is usually paid as a lump sum.

Our expert Superannuation and Insurance lawyers can:

  • give you advice about your insurance coverage
  • negotiate a claim on your behalf
  • issue court proceedings to resolve your claim.

Let us take care of the paperwork and legal headaches so you can focus on reducing your stress and managing your condition.

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