We’ve helped our client to sue an aged care facility over the death of her grandmother while in the facility’s care.
Our client’s family reluctantly decided to place her then 87-year old grandmother into an aged care facility when the toll of providing around-the-clock care proved too much.
The much-loved matriarch died within three months.
We alleged negligence on the part of the facility arguing that a wound on our client’s grandmother’s foot was allowed to fester until an infection took hold that left her incoherent and barely conscious.
The women was diabetic and had osteoporosis but was otherwise in good health upon moving into the facility. On visits family members found dried-up pus from burst blisters and medical tape plastered to her foot.
Our client was listed as her grandmother’s medical care decision-maker on paper but she felt powerless. She said systems made it difficult for families to try and advocate medically on behalf of residents.
Before the women’s death our client’s family had to argue with the facility’s staff their loved one admitted to hospital.
Our client said making the case against the facility was about saving another family from being robbed of precious time with a loved one in their twilight years.
“All I’ve ever really wanted from this was just the acknowledgement that things could of been different and may not have ended the way they did if things were dealt with properly.
“Nan left an amazing legacy in the family that she’s got but if change can be part of her legacy that would be even better.”
From our work with clients it appears that the negligent management of pressure sores is rife within the aged care sector but clinicians agree that all pressure sores are avoidable.
Stricter regulation of the industry is sorely needed but successive governments have shown little appetite for real reform over the last two to three decades.
It is often left up to the court system to improve standards of patient care and provide a deterrent effect to rogue operators.
Our client successfully resolved her case.
If you have a loved one in an aged care facility whom you do not think is receiving adequate care we can help advocate for you. If a loved one has died in an aged care facility which you believe could have been avoided or was a result of negligent care talk to us about the options available to you.