Negligence Actions against Aged Care Facilities
One avenue for the aggrieved aged care resident or their family is the common law remedy of negligence. This is…
Making an Aged Care Complaint
Do we have – as some suggest – an aged care "crisis”? [1] We hear and read media reports of a…
Health Complaints Procedures
In NSW, serious complaints about registered health practitioners can be prosecuted by the Health Care Complaints Commission (HCCC) in two…
Complaints about Psychologists in NSW
The chances are that most registered psychologists will be the subject of a notification (complaint) at some point in their…
Complaints about Pharmacists in NSW
Of the 8769 pharmacists registered in NSW on 30 June 2014, there were only 192 notifications (complaints) in the preceding…
Complaints about Nurses and Midwives in NSW
Of the 619,509 health practitioners registered nationally in Australia as at 30 June 2014, over half (362,450) are nurses or…
Complaints about Medical Practitioners in NSW
The chances are that most registered medical practitioners will be the subject of a notification (complaint) at some point in…
Complaints about Dentists in NSW
The chances are that most registered dentists and dental practitioners will be the subject of a notification (complaint) at some point…
Complaints about Chiropractors in NSW
Formal Complaints NSW has a co-regulatory framework, which essentially means that complaints and notifications about the conduct, performance or health…
Breaching Professional Boundaries
Information sheet– Professional Boundaries The underlying basis of all therapeutic relationships is that the welfare of the patient is paramount…
How to respond to complaints
The knee-jerk reaction to complaints is often to view them as negative and respond accordingly. However, given that 1.4% of…
Dental negligence claims
Although the legal principles in pursuing dental negligence claims are no different to any other form of medical negligence, we have identified many…
